| Virgin Blue’s gold class Velocity email blunder |
|
|
|
| Written by EBO Editor |
| Monday, 16 November 2009 08:30 |
|
On Friday 13th November an undisclosed amount of loyalty members were sent an email informing them they had been upgraded to gold membership and the benefits that came with it, including free access to the members lounge! On the same day it emailed members saying, "Due to an error you've received out previous email by mistake." The emails caused a flurry of tweets, facebook postings and comments from digruntled members. To read the full story please click here> |